During this time that our scout shop is closed and you are sheltered at home, advancements can still continue. Here is how to process an order through National Supply. Please allow for extra processing time and your unit will need to discuss local distribution to scouts, but we can make this happen if we keep trying!
Steps for advancement orders.
- Unit Leader will email in the Advancement report to NDCSupply.Orders@scouting.org
- Please include contact phone number in the email so that the Customer Service team member can contact for payment, copy of the purchase order, the council name, any special items not listed in the purchase order (parent pins, cyber chip recharge pins, pocket certificates for rank, adventures, whittling chip, cyber chip, etc).
- Customer Service Rep will contact Unit Leader for credit card information, ship to and bill to address, and verify the correct Council along with the actual advancement needed.
- Customer Service team will send via Fed Ex all original reports to the Council’s Registrar once a week.
If you require advancement materials or products and have questions, please call Customer Service at 800-323-0736, Monday through Friday, between 8 am and 7 pm EST.